Refund Policy

Last Updated: September 2025

At Jaabla, we aim to provide a smooth and reliable booking experience. Please review our refund policy carefully before making a booking.

1. Eligibility for Refunds (see Terms of Service)

• Event Cancellation: If the speaker or event is cancelled by us.
• Double Payment: If a duplicate payment was made due to a technical error.
• Service Not Delivered: If the confirmed booking is not fulfilled.

2. Non-Refundable Situations (Please see our Terms of Service)

• You fail to attend the booked event/session.
• The cancellation is made less than 24 hours before the event (unless otherwise stated).

3. Refund Process

• Refund requests must be submitted via email to contact@jaabla.com with proof of payment.
• Approved refunds will be processed within 7–14 business days.
• Refunds will be issued to the original payment method (e.g., credit/debit card, Stripe, PayPal).

4. Partial Refunds

• In certain cases, partial refunds may be provided, depending on:
  • Administrative costs already incurred.
  • Advance payments made to the speaker/venue.

5. Changes & Rescheduling

• Instead of a refund, you may request rescheduling or credit for future bookings (subject to availability).
• Credits must be used within 3 months of issuance.

6. Contact for Refunds

Email: contact@jaabla.com